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Monday, March 24, 2003
Damn cable company…
Everyone always complains about getting a window of 4 or 6 hours to wait for the cable company. They gave me a nice 2 hour window (8-10am) on a weekend, so I was pretty happy with that. And then they didn't show up. So I called them, and it turns out they had no record of my appointment whatsoever. I'm annoyed, because I woke up much earlier on a weekend than I normally would have, and I have to be at home Thursday between 6pm-8pm now. It's not really a big deal, because I don't have the Tivo yet, so I won't be cancelling the satellite service yet, but I'm still really annoyed. At least I'll (hopefully) end up with a $20 credit on my bill because of it. They say if they're late for an appointment, you get that... since they didn't have record of my appointment, I don't know. But I'd better get it. Not much else interesting since I last posted here. I had two baseball fantasy drafts this weekend, for a total of three fantasy teams I'll have for this season. Exciting life I live, isn't it? I'm going to Vegas this weekend. In preparation for that, I'm going to be building myself a cantenna. The parts are on the way, and should show up this week. I don't expect it will take longer than 10 or 20 minutes to get the whole thing together. Now I just have to get a can to use with it... I should probably be getting to sleep, so that's all I'll say for now. |
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leave it to the cable company to ruin a saturday.
Hi, I wish you would mention company's name.
By the way, I can beat your story, The window WOWWAY gave me is from 8 a.m to 6 p.m. on Saturday, They were supposed to call in the morning to narrow it down, well, guess what happened...
And the customer service I got after waiting for hours on the phone, WOW is right. I will let you know if they show up at all.
Anyway, this is one industry I would not shed any tears when it gets all outsourced and they will all loose their jobs. At least those people truly deserve it.